What happens at the risk assessment meeting?

The risk assessment meeting is an essential part of our process. During this meeting, we assess the specific circumstances of the case, including any safety concerns or special requirements. This assessment helps us tailor our services to ensure a safe and productive environment for contact sessions.

What if the non-resident parent doesn’t engage in the session?

Our staff is experienced in encouraging positive interaction during contact sessions. If a non-resident parent is not actively engaging, our facilitators will work to promote involvement and communication while prioritizing the child's well-being.

How does the first session work/is it facilitated?

The first session is typically facilitated by our trained staff members, who will introduce the child and the non-resident parent to the contact centre environment. Our goal is to create a comfortable and supportive atmosphere for everyone involved while ensuring a smooth start to the contact process.

Can contact sessions be done virtually?

Yes, we offer virtual contact sessions when appropriate and feasible. Virtual sessions can be a helpful alternative in certain circumstances, providing a secure and monitored environment for contact.

What if my child doesn’t want to spend time with me/the non-resident parent?

We understand that children may have mixed feelings about contact sessions. Our staff is trained to handle these situations sensitively. We encourage open communication and work to create a positive experience for the child while respecting their feelings and boundaries.

Do I need to drop my child off? Do I have to leave the room? Can I stay if my child needs me to? Where can I wait?

Our policies may vary depending on individual circumstances and court orders. We aim to create a safe and supportive environment for contact sessions. You will receive specific guidance on drop-off and participation based on your situation.

How can I prepare my child for a contact session?

It's essential to communicate with your child about the upcoming contact session in an age-appropriate and reassuring manner. We can provide guidance and resources to help you prepare your child emotionally for the visit, ensuring they feel comfortable and supported.

How would your supervisors respond if the worst was to happen? What precautions are put in place to prevent this from happening?

Our supervisors are trained to handle various situations, including emergencies. We have safety protocols in place to mitigate risks and ensure the well-being of everyone involved. Prevention measures and response plans are part of our commitment to providing a safe environment for contact sessions.

FAQs Archive

What happens at the risk assessment meeting?
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What if the non-resident parent doesn’t engage in the session?
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How does the first session work/is it facilitated?
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Can contact sessions be done virtually?
Continue reading
What if my child doesn’t want to spend time with me/the non-resident parent?
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Do I need to drop my child off? Do I have to leave the room? Can I stay if my child needs me to? Where can I wait?
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How can I prepare my child for a contact session?
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How would your supervisors respond if the worst was to happen? What precautions are put in place to prevent this from happening?
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