If you need to cancel a referral or session, please notify us in advance by phone at 03003652700 or by email at referral@ptccc.org.uk.

  • Parent is charged full session fee (excluding notes) if cancelled under 24 hours by email;
  • Parent is charged 50% if cancelled within 24-48 hours’ notice by email.
  • No charge to the parent if the session is cancelled with 48+ hours’ notice.